California Privacy Notice
This notice supplements our Privacy Policy and applies to California residents under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).
Personal Information Categories We Collect
We collect these categories of personal information:
Identifiers: Name, postal address, email address, phone number, IP address
Commercial Data: Order history, purchase records, shopping preferences
Financial Data: Payment card details (securely processed by our payment processor)
Online Activity: Website browsing behavior, page interactions, search history on our site
Geolocation Information: Approximate location derived from IP address
Inferences: Shopping preferences and characteristics based on your activity
Purposes for Using Personal Information
We use personal information to:
Process and fulfill your orders
Provide customer support and communications
Operate and improve our website
Prevent fraud and maintain security
Conduct marketing activities (with appropriate consent)
Comply with legal obligations
How We Share Personal Information
We share personal information with:
Service providers (shipping companies, payment processors, hosting services)
Business partners (only with your explicit consent)
Government entities when legally required
We do not sell your personal information.
California Consumer Rights
As a California resident, you have these rights:
Right to Know: Request information about the personal data we've collected about you in the past 12 months, including categories, sources, purposes, and third parties we've shared it with
Right to Delete: Request deletion of your personal information, subject to certain legal exceptions
Right to Correct: Request correction of inaccurate personal information we maintain
Right to Opt-Out: Opt out of the sale or sharing of personal information (note: we don't sell personal information)
Right to Limit: Limit use of sensitive personal information (where applicable)
Right to Non-Discrimination: Exercise your rights without receiving discriminatory treatment
Exercising Your Rights
To exercise your California privacy rights:
E-mail: info@covetone.com Tel: +1 815-543-4735 Mail: CoveTone, 103 Bish Ave, Princeton, West Virginia 24740, United States
We'll verify your identity before fulfilling your request. You may authorize an agent to submit requests on your behalf by providing written authorization.
Response Time
We respond to verified requests within 45 days. If we need more time (up to 90 days total), we'll inform you of the extension and reason.
Data Retention
We retain personal information as long as necessary to fulfill the purposes outlined in our Privacy Policy, meet legal requirements, resolve disputes, and enforce our agreements.
Store Information:
Address: 103 Bish Ave, Princeton, West Virginia 24740, United States
Tel: +1 815-543-4735
E-mail:info@covetone.com
Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (Central Standard Time, CST)