Terms of service

Welcome to CoveTone. By accessing or using our website and services, you agree to be bound by these Terms of Service. Please read them carefully.

Acceptance of Terms

By placing an order or using our website, you acknowledge that you have read, understood, and agree to these Terms of Service and our Privacy Policy.

Eligibility

You must be at least 18 years old to make purchases on our website. By placing an order, you represent that you meet this age requirement and that all information you provide is accurate and complete.

Account Responsibility

If you create an account, you are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify us immediately of any unauthorized use.

Product Information

We strive to display product information accurately, including descriptions, pricing, and images. However, we do not warrant that product descriptions, colors, or other content is error-free. We reserve the right to correct errors and update information without prior notice.

Pricing and Availability

All prices are in U.S. Dollars and include applicable taxes. Prices are subject to change without notice. We reserve the right to limit quantities or discontinue products at any time. If a pricing error occurs, we may cancel affected orders and notify you.

Orders and Payment

When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order for any reason. Payment is due at the time of order placement. Accepted payment methods are Visa and Mastercard.

Taxes

Product prices displayed include all applicable taxes. No additional taxes will be charged at checkout.

Shipping

We ship to addresses within the United States only. Shipping fees are $10.00 for orders under $89.99; orders of $89.99 or more receive free standard shipping. Orders are processed within 1–3 business days, with delivery typically occurring 3–5 business days after shipment. For complete shipping details, please refer to our Shipping & Delivery Policy.

Returns and Refunds

Items may be returned within 30 days of delivery subject to our Returns & Refund Policy. Return shipping costs are the customer's responsibility unless the return is due to our error. Refunds are processed within 10 business days of receiving the returned item. Please refer to our Returns & Refund Policy for complete details.

Cancellations

Orders may be canceled before shipment by contacting us, though we cannot guarantee cancellation once processing has begun. Orders cannot be canceled after shipment. See our Cancellation Policy for details.

Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of CoveTone or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our express written permission.

Prohibited Uses

You agree not to:

Use our website for any unlawful purpose

Attempt to gain unauthorized access to our systems

Interfere with the proper functioning of the website

Impersonate any person or entity

Transmit viruses or malicious code

Harvest or collect information about other users

Limitation of Liability

To the fullest extent permitted by law, CoveTone shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products. Our total liability shall not exceed the amount you paid for the product giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless CoveTone, its officers, employees, and agents from any claims, damages, or expenses arising from your violation of these Terms or your use of our website.

Disclaimer of Warranties

Our website and products are provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that our website will be uninterrupted or error-free.

Force Majeure

We are not liable for delays or failures in performance resulting from circumstances beyond our reasonable control, including natural disasters, acts of government, labor disputes, or carrier delays.

Governing Law

These Terms are governed by the laws of the State of California, United States, without regard to conflict of law principles. Any disputes shall be resolved in the courts of California.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full effect.

Entire Agreement

These Terms, together with our Privacy Policy and other policies referenced herein, constitute the entire agreement between you and CoveTone regarding use of our website and services.

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to the website. Your continued use after changes constitutes acceptance of the modified Terms.

Contact Information

For questions about these Terms of Service, contact us at:

Address: 103 Bish Ave, Princeton, West Virginia 24740, United States

Tel: +1 815-543-4735

E-mail:info@covetone.com

Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (Central Standard Time, CST)